Privacy Policy for Matter Bike Dealership

Last Updated: [Insert Date]

Welcome to Matter Bike Dealership (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website matterbikedealership.in, use our services, or interact with us in any other way. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Introduction

This Privacy Policy provides details about:

• What information we collect

• How we use and share that information

• How we protect your information

• Your rights and choices regarding your data

• How to contact us with questions or concerns

We comply with applicable privacy laws in India, including the Information Technology Act, 2000, and relevant data protection rules.

2. Information We Collect

We collect both personal and non-personal information from you.

2.1 Personal Information

Personal Information is information that identifies you as an individual. Examples include:

• Name

• Address

• Email address

• Phone number

• Payment details (processed through secure third-party payment providers)

• Identity documents (if applying for dealership)

• Booking details for Matter motorcycles

2.2 Non-Personal Information

This includes data that does not directly identify you:

• Browser type and version

• Device information (IP address, operating system)

• Cookies and tracking technologies

• Website usage patterns

• Referral websites and links

2.3 Sensitive Information

We generally do not request sensitive personal information (such as religious beliefs, health data, or financial account details beyond payment processing). If we do, we will seek explicit consent.

3. How We Collect Information

We collect information through the following methods:

• Directly from you: When you fill booking forms, dealership applications, contact forms, or subscribe to newsletters.

• Automatically: Through cookies, web beacons, analytics tools, and server logs.

• Third-Party Services: Payment gateways, analytics providers, advertising networks, and social media platforms.

4. How We Use Your Information

We use your personal information for purposes including:

1. Providing Services: To process bookings, manage dealership applications, deliver products, and provide after-sales services.

2. Communication: To send booking confirmations, respond to inquiries, and provide updates about your account or dealership status.

3. Marketing: To send promotional emails, SMS alerts, or notifications about offers and events. You can opt-out anytime.

4. Website Improvements: To analyze trends, improve website performance, and enhance user experience.

5. Legal Compliance: To comply with applicable laws, resolve disputes, and enforce agreements.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience.

• Essential Cookies: Necessary for website functionality.

• Analytics Cookies: Used to analyze website usage.

• Advertising Cookies: To deliver personalized ads.

• Preferences Cookies: Store user settings such as language preferences.

You may disable cookies via browser settings, but some features of the website may not function properly.

6. Sharing of Information

We may share your information with:

• Dealership Partners: For processing your dealership requests and delivering services.

• Service Providers: Hosting, payment processing, marketing, and analytics companies.

• Legal Authorities: If required by law, legal process, or to protect our rights.

• Business Transfers: In case of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

7. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption for data transfer

• Secure servers and firewalls

• Access controls and authentication measures

However, no system is 100% secure. We cannot guarantee absolute protection.

8. Data Retention

We retain personal information only as long as necessary:

• Booking and transaction data: retained for up to 7 years for legal and accounting purposes.

• Dealership applications: retained as long as you are an authorized dealer and for a reasonable period afterward.

• Marketing data: retained until you unsubscribe or opt-out.

9. Your Rights

You have the following rights under applicable law:

• Access: Request a copy of your personal data.

• Correction: Correct inaccurate or incomplete data.

• Deletion: Request deletion of your personal data (subject to legal requirements).

• Objection: Object to processing for marketing purposes.

• Withdrawal of Consent: If processing is based on consent, you may withdraw it at any time.

To exercise your rights, please contact us (see Section 14).

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. Please review their privacy policies before providing personal information.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

12. International Data Transfers

Although our primary operations are in India, your information may be processed outside India if third-party service providers are located overseas. By using our services, you consent to such transfers.

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised. Significant changes will be communicated via email or website notices.

14. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, you may contact us:

Matter Bike Dealership
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Physical Address]

15. Consent

By using our website and services, you consent to this Privacy Policy.

Note: This Privacy Policy is a comprehensive draft designed for Matter Bike Dealership and may require customization (e.g., contact details, last updated date, specific third-party services used). It is advisable to consult a legal expert to ensure compliance with Indian laws and international data protection requirements.

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Who we are

Suggested text: Our website address is: https://matterbikedealership.in.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.